This Privacy Policy describes how the DIVA Foundation (the “Site” or “we”), situated in The Hague, Netherlands, collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Name: DIVA Foundation
Postal address:
Email address: ue.retnecavid@ofni
Website: www.divacenter.eu
Chamber of Commerce number: 51084767
VAT-number: Not applicable
When you visit the DIVA Foundation and/or order items from the website, we collect information that can uniquely identify you as an individual (including the information below) (“Personal Information”).
We at DIVA Foundation are aware and sensitive with regards to the respect of its Users’ privacy and personal data protection. We commit to ensure compliance of the processing it carries out as Controller in accordance with the Data Protection Laws.
The Site does not sell your personal information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. The Site enters into a processing agreement with companies that process your personal information on our behalf, to ensure the same level of security and confidentiality of your personal information. We remain responsible for these processing operations.
Third parties that may fall under this category include:
– Our IT company for solving possible technical problems with your profile or
subscription
– Mailchimp to receive newsletters and viewing tips from the Site, as well as relevant information about any changes to the website
Please see the below for more information about what Personal Information we collect and why.
Device and viewing information
Examples of Personal Information collected: the version of your web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This Personal Information collected can also include the name of your organisation; the representative of your organisation or any other organisations with whom you jointly share the resources of the Site.
Purpose of Personal Information collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of Personal Information collection: Information is collected automatically when you access our Site using cookies, tags, or pixels.
Order information
Examples of Personal Information collected: name, billing address, payment information (including credit card numbers), and email address.
Purpose of Personal Information collection: to provide services to you to fulfil our contract, to provide online access to our videos, to allow you to complete customer satisfaction surveys, to send you relevant information about the Site, including but not limited to the newsletter, to process your payment information and provide you with invoices and/or order confirmations, for administrational purposes and accounting and to screen our orders for potential risk or fraud.
Source of Personal Information collection: collected from you.
Sharing with third parties: This information is also shared if so required by law and with the following third parties for functionality purposes (business and non-profit): our processors PayPal and Mollie (for iDeal and creditcard payments) as well as our Email Provider (Vimexx).
Direct marketing
Your personal data will only be used for direct marketing purposes based on your consent as indicated with your preferences at registration.
Reviewing your Personal Information
You have the right to view, correct or delete your personal information. In addition, you have the right to withdraw your consent to personal information processing or to object to the processing of your personal information by the Site and you have the right to personal information transfer. This means that you can submit a request to us for the personal information that we have about you in a computer file sent to you or to another organisation, as specified by you (in compliance with GDPR and EEA).
You can request access, correction, deletion, personal information transfer of your personal information or request for withdrawal of your consent or objection to the processing of your personal information to moc.knabrewopdhda@ofni.
To ensure that the request for access has been made by you, we ask you for a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), we comply to the legal obligations of the European Economic Area (“EEA”)
We ask your consent for processing data for purposes other than:
- The performance of the contract between you and the Site.
- Compliance with our legal obligations.
- To protect your vital interests.
- To perform a task carried out in the public interest.
- Our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this personal information. The Site does not store your personal information for longer than is strictly necessary to achieve the goals for which your personal information is collected. As soon as you cancel your subscription by email, your personal information will be removed from our database. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We only use functional cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 48 hours and 14 days from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Changes
We may update this Privacy Statement from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
We are committed to protecting our users’ privacy. The Site takes the protection of your personal information seriously and takes appropriate measures to counteract misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification of your Personal Information. If you have the impression that your personal information is not properly secured or there are indications of abuse, please contact us via email ue.retnecavid@ofni.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated: November 5th, 2024